Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Payment information and billing address
• Location data for ride services
• Ride history and preferences
• Communication preferences and feedback

We also automatically collect certain information when you use our services, including device information, usage data, and location information.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and services
• Monitor and analyze usage patterns
• Detect and prevent fraudulent activities

3. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist our operations
• To comply with legal obligations
• To protect rights, safety, and property
• In connection with a business transaction

4. Data Security

We implement industry-standard security measures to protect your information, including 256-bit encryption, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@robotaxi-vip.com.

6. Cookies & Tracking

We use cookies and similar tracking technologies to collect usage information and improve our services. You can control cookies through your browser settings. Disabling cookies may limit certain features of our service.

7. Third-Party Services

Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you request deletion of your account, we will delete or anonymize your information within 30 days, unless legally required to retain it.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Contact & Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.